Satellite Customer Services (SCS)

AUSPresence Satellite Customer Services (SCS) enable satellite customers to access our knowledge and experience in satellite communications to maximise the benefit of satellite communications in their business. You can engage us to review your current arrangements, or to see how you can purchase and manage your communications on a more strategic basis.

AUSPresence works from a business perspective to address the issues on the minds of business owners, CFOs and IT managers regarding:

  • Can satellite communications make our business more effective?
  • How can we stay in touch with our workforce when they are outside terrestrial coverage?
  • How can we reduce our telecommunications spend?
  • What can we do to get a better deal from our current service provider?

Contact us today to start making better use of satellite in your business.  Contact us

Popular Satellite Customer Services include:

Bill Audits
Most bills have errors. Errors normally creep in where you have multiple services, dataspeed variations over time and especially when you have VoIP services. more

Optimisation 
Did you know that you don't always have to have a single satellite service for each site?  Or, that how your voice calls are being digitised can have a dramatic impact on your bandwidth usage?  more

Benchmarking
Every business needs to control their telecommunications spend.  Satellite services represent a particular budgetary challenge, as charges are higher more

Tender Management
For more complex networks, or where key aspects of a service (e.g. availability) are critical to the performance of your business, formalising vendor responses through a tender process more

Contact AUSPresence today to discuss your requirements.  Contact Us