Satellite Customer Services
Bill Audits
Billing errors cost you money
Most bills have errors. Errors normally creep in where you have multiple services, dataspeed variations over time and especially when you have VoIP services. Bill Audits enable you to fix overcharging and billing errors, which generates ongoing cost savings. You can also use them to re-negotiate your service contracts.
AUSPresence works with users of satellite services to get the most out of their satellite services. We will check every single item within your billing data. We then compare each item against your carrier contract to highlight any discrepancies. Our expert team of analysts will help you to resolve claims and work with you and your provider to do so.
Re-negotiating your contract?
Bill Audits are the ideal preparation for contract re-negotiations. They put you in a very strong position. Even if we don’t find any errors, they demonstrating you are proactively managing your account and across the details.
