Satellite Customer Services

Tenders

Giving you greater certainty

For more complex networks, or where key aspects of a service (e.g. availability) are critical to the performance of your business, formalising responses from vendors through a tender process, maximises the chances of selecting the right vendor.  

Tenders don’t have to take months to run. The keys to success are adequately capturing the scope of work and key business drivers, specifying the selection process and limiting the number of vendors invited to respond.  Using a consultant such as AUSPresence provides an external perspective and cuts down the workload on your resources.  

AUSPresence work with end users of satellite communications to make the most of their services.  We will capture your requirements and cover non-financial aspects such as SLA's, coverage, account management, contract terms and best practice. We use our experience and industry experience to work with you on developing a short-list of potential vendors, to limit the volume of responses to be reviewed.  We will also specify the format of responses to enable easier comparison amongst providers and provide an overall ranking. 

You can engage AUSPresence for part of the tender process, e.g. business requirements, proposal evaluation, or right through to managing the implementation. 

Contact AUSPresence when choosing the right vendor is important.  Contact Us